Frequently Asked Questions
What is Route Tower?Route Tower is a delivery management platform built for small businesses that deliver furniture, appliances, and other large items. It gives managers a web dashboard to schedule deliveries, track drivers in real time, and manage their fleet — and gives drivers a mobile app to see their stops, update delivery status, and capture proof of delivery.
What types of businesses use Route Tower?Any business that runs its own delivery trucks — furniture stores, appliance retailers, mattress companies, moving services, and similar operations. If you manage a team of drivers and need to coordinate daily deliveries, Route Tower is built for you.
How does the driver app work?Drivers download the Route Tower app on their phone and log in with the credentials you create for them. Each morning they see their assigned deliveries in stop order, can mark deliveries on the way or completed, add notes, and take photos as proof of delivery. Their GPS location is shared automatically so you always know where your trucks are. MAKE SURE THEIR APP IS SET TO ALWAYS SHARE LOCATION. When they log off and close the app the location sharing and gps is turned off
How do I get my team set up?Sign up for an account, add your trucks, and create driver accounts for your team. You set the weekly crew schedule so the right driver is assigned to the right truck every day. The whole setup takes less than 30 minutes.
What plans are available and what do they cost?Route Tower offers three monthly plans —
Pro (up to 2 trucks and 6 drivers),
Pro+ (up to 5 trucks and 10 drivers), and
Enterprise (up to 10 trucks and 20 drivers).
Visit the pricing page for current rates. There are no setup fees and you can cancel any time.
Do my drivers need a smartphone?Yes — drivers use the Route Tower app on an iPhone or Android phone. The app is free to download; your business subscription covers everything. No special hardware is required.